Terms & Conditions

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PAYMENT
We must receive full payment for an order before we despatch the goods.

You can pay online using Mastercard, Visa or PayPal.
 

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POSTAGE AND PACKING CHARGES AND DELIVERY
 
UK STANDARD DELIVERY

Delivery on all our products within the UK is £10.00+Vat per Item

 

Please Contact us for deliveries outside the UK - go to CONTACT PAGE here

 

Please allow up to 3-5 working days for delivery (Mon-Fri) in the UK

 

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RETURNS

 

If the goods you receive are damaged in delivery, you must notify us within 7 days of receipt of the goods. Please take photographs to show the damaged packaging and damaged goods and email to: a.fitzmaurice@guardiantools.co.uk  Goods must then be returned in 21 days from notification.

 

If you receive defective goods, you must notify us within 7 days of receipt of the goods. We will offer a refund or replacement goods (excluding the postage) if returned within 21 days from notification.

 

If for any reason you are not happy with your purchase, you must notify us within 7 days of receipt of the goods. We will offer a refund, less the postage charge. Contact us by email and we will issue a return form for you to fill in and send back with the product/s within 21 days from notification.

 

Unless the goods are damaged during delivery, you may only have a refund or replacement goods providing the return goods are sealed, unopened and in a re-saleable condition. Please send with a proof of purchase to: Returns, Suite 315, 3 Edgar Buildings, George Street, Bath BA1 2FJ.  This does not affect any UK statutory rights.

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